Server Outage

» View Event Details | Created Tue, 04 Oct 2022 10:12:00 +0000

Resolved

Further to our monitoring, there have been no further issues impacting the server. This incident will be resolved for the moment, but we will continue to monitor our servers as usual and raise a new incident in the event of further complications.

Posted: Tue, 04 Oct 2022 14:20:00 +0000

Update

The issue currently seems to be resolved. We will be monitoring the situation closely as the day progresses to ensure no further issues present themselves.

Posted: Tue, 04 Oct 2022 11:06:00 +0000

Update

Further to conversations with our hosting partner, we can confirm there is a Major Networking event. Technicians are working towards a resolution.

Updates from our partner can be tracked here: https://www.hostingstatus.net/status/

Further updates will be posted as they become available.

Posted: Tue, 04 Oct 2022 10:41:00 +0000

Investigating

Sellerdeck are aware of an outage affecting server Cloud mag04-c. We are currently investigating and will provide updates as we work towards a solution.

Posted: Tue, 04 Oct 2022 10:12:00 +0000

Server issues

» View Event Details | Created Sat, 15 Oct 2022 05:35:00 +0000

Update

the server issues are now resolved

Posted: Sat, 15 Oct 2022 07:29:00 +0000

Investigating

Our engineers are investigating an issue with two of our Magento servers. We hope to have the matter resolved shortly

Posted: Sat, 15 Oct 2022 05:35:00 +0000