Opayo issues

» View Event Details | Created Mon, 21 Mar 2022 14:08:00 +0000

Resolved

From Opayo

Further to our earlier notifications, we can confirm that the issue is now resolved and normal service is now resumed. We continue to closely monitor the system.

A comprehensive review is underway to ensure robust processes are in place to provide uninterrupted service to our customers.

Thank you for your patience during this service interruption to your business, for which we again apologise.

Posted: Mon, 21 Mar 2022 22:47:00 +0000

Update

Opayo status page can be found here https://www.opayo.co.uk/support/support/system-monitor

Posted: Mon, 21 Mar 2022 17:20:00 +0000

Investigating

From Opayo

Interruption to Transaction Processing 21 March 2022

We continue to experience an issue where transactions are not processing successfully since 14:08.

Our investigations are progressing and the issue is isolated to a 3rd party provider who we are in communication with. We will provide a further update in 1 hour or sooner if we have a resolution.

Please accept our apologies for the disruption to your service.

Posted: Mon, 21 Mar 2022 14:08:00 +0000